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Privacy Notice

This notice explains how Philotrophie Ltd collects and uses your personal information when you use our
online shop, in line with UK GDPR and the Data Protection Act 2018.

 

1. Who we are
Philotrophie Ltd (company number 16142493) is the controller of your personal information. Our registered office is 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, and we operate from Unit 29c Groves Yard, Shipton Road, Milton under Wychwood OX7 6JP. Contact us about anything in this notice at saltfoodchronicles@gmail.com.

2. What we collect and why

You do not have to give us your information, but we cannot process an order without your contact and delivery details.

We do not knowingly collect information about anyone under 18, and the shop is not aimed at children.

3. Where your information comes from

Mostly from you, when you place an order, set up a subscription, or contact us. Some technical data comes from your browser or device when you use the site.

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4. Who we share it with

We only share what is needed, with providers who work for us under contract:

  • The payment providers Wix uses to take card payments on our behalf.

  • Wix, which hosts our website and shop.

  • Email and communication services we use to send order confirmations and newsletters: [provider].

  • Our accountant and accounting software provider.

  • A delivery courier, if we use one: [name, if applicable].

  • Regulators, the police, HMRC or the courts, where the law requires it.

We do not sell your information. If our business is sold or restructured, your information may pass to the new owner, who must respect this notice.

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5. Transfers outside the UK

Some of our providers may process information outside the UK. Where they do, we make sure it is protected by an adequacy decision, the UK International Data Transfer Agreement or an equivalent safeguard.

6. How long we keep it

When the time is up we delete or anonymise the information

7. Cookies

The shop uses essential cookies to keep your basket and checkout working. If we use analytics or marketing cookies, we will ask for your consent through a cookie banner first, and you can change your choice at any time. Most browsers also let you block or delete cookies.

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8. Your rights

You have the right to:

  • see the personal information we hold about you and get a copy;

  • have inaccurate information corrected;

  • have your information deleted, in some circumstances;

  • restrict how we use it, in some circumstances;

  • object to us using it on the basis of legitimate interests, and to direct marketing at any time;

  • receive the information you gave us in a portable format, where we use it under contract or consent;

  • withdraw consent whenever we rely on it, without affecting what we did before.

To use any of these rights, email us. We will normally reply within one month. We do not make decisions about you using automated processing that has legal or similarly significant effects.

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9. Keeping it secure

We use sensible technical and organisational measures to protect your information, including limiting who can see it and using secure payment and hosting providers. No online service is completely secure, so please tell us straight away if you think your information has been misused.

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10. Complaints

Please contact us first so we can put things right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

11. Changes to this notice

We may update this notice from time to time. The current version is always on our website.

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Last updated: 24/09/2026

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